FAQs - Frequently Asked Questions
What Should I Expect For My First Appointment?
Your first appointment starts with a conversation about what’s brought you in, your goals and any relevant medical history. We’ll then assess your movement, strength and the area of concern, with additional orthopaedic or neurological testing if required.
Once we have a clearer picture of what’s going on, we’ll explain our findings and work with you to develop a treatment and management plan. Treatment may include hands-on therapy, dry needling, cupping and exercise rehabilitation where appropriate.
Before you leave, you’ll have a clear understanding of what we’ve found, what you can do next and the plan moving forward.
If we believe further investigation or another healthcare provider would be more appropriate, we’ll discuss this with you.
What should I wear and bring to my appointment?
Wear comfortable clothing that allows you to move easily.
If you have any relevant scans, reports or medical information, feel free to bring them with you.
Hands-on assessment may occasionally require access to the area being examined, but you will never be required to remove clothing if you are uncomfortable. Just let your osteopath know.
How many sessions will I need?
This varies depending on your injury or condition, how long it has been present and what you want to get back to doing.
After your initial assessment, we’ll give you a clear recommendation and adjust your plan based on how you progress.
Our goal is to help you build the confidence and capacity to manage your body — not keep you coming in unnecessarily.
How much do appointments costs?
Appointment fees may vary depending on the type of consultation and whether you are attending through one of our referral partners or affiliated programs.
If you have any questions about fees or are unsure which appointment is right for you, please give us a call. We’re happy to talk through your options before you book.
Private health insurance
If your private health insurance includes osteopathy, you may be eligible to claim part of your appointment fee.
Claims can be processed on the day through HICAPS. Your rebate will depend on your health fund and level of cover, so we recommend checking directly with your insurer if you're unsure.
Do I need a referral from a GP?
No. You can book directly with an osteopath without a GP referral.
A referral may be required if you are attending under a Medicare GP Chronic Condition Management Plan (GPCCMP)
Do you except Medicare Chronic Condition Management Plans?
Yes. If your GP has referred you for osteopathy under a GP Chronic Condition Management Plan, you may be eligible for a Medicare rebate towards your appointment.
We do not bulk bill, so a gap payment will apply.
Please bring your referral information with you to your appointment.
WorkCover / Transport Accident Commission (TAC)
Unfortunately we do not accept any WorkCover or Transport Accident Commision (TAC) clients.

